Delivery Information

At Shoes Shop, we understand that getting your new shoes to you quickly and safely is just as important as the quality of the footwear itself. That’s why we’ve streamlined our delivery process to ensure that your order reaches you in the most efficient way possible, no matter where you are in the world.

Shipping Options

We offer two main shipping options to cater to your needs:

• Standard Shipping: For those who need their shoes a bit quicker, we use DHL or FedEx. This option costs £12.95 and typically delivers your order within 10-15 business days after dispatch.
• Free Shipping: For orders over £50, we offer free shipping via EMS. This option takes a bit longer, with delivery expected within 15-25 business days after dispatch.

Order Processing

Once you place your order, our team works diligently to process it within 1-2 business days. This includes verifying your payment, preparing your items, and dispatching them to our shipping partners.

Global Reach

We are proud to serve customers worldwide, with the exception of some remote areas in Asia and other regions. Our global shipping network ensures that your shoes are delivered right to your doorstep, no matter where you are.

Returns Policy

If for any reason you’re not completely satisfied with your purchase, you can return your items within 15 days of receiving them. Please ensure that the items are in their original condition and packaging. For more details on our returns process, please visit our Returns Policy page.

Customer Support

If you have any questions about your delivery or need assistance with your order, our customer support team is here to help. You can reach us at [email protected].

Thank you for choosing Shoes Shop. We look forward to delivering your next pair of stylish, comfortable, and high-performance shoes!